Santa Barbara Auto Repair

Best Customer Service!!

Robert was very professional and kind every time I spoke with him the two days my car was there. I just bought a 2008 Prius and wanted to get it inspected to make sure nothing was majorly wrong with it in addition to getting the headlight looked at which went out almost immediately after I purchased it. While it was pretty expensive (Robert flat out told me they're not the cheapest in town), everything was done in a timely manner and I never felt pushed into doing anything. Robert even told me the things I could wait on since he knew I don't have much money. I also really like the report they give you that shows you everything that's wrong with a rating of how pressing the issue is. Overall it was a good experience. They're a reliable, professional, and honest mechanic shop, which you can't say about most of them.

Positive, Professionalism, Quality, Value, Thank-you!

Positive & Professionalism

Positive, Professional, Punctuality, Quality

I highly recommend Ayers Automotive Repair. It was the first time servicing my car since purchase and I had a great experience working with Ayers. They sent a detailed report of the car inspection and clearly explained what needed to be fixed. They offered different options based on what was most needed and what I could afford at that time. Their customer service is excellent. My car was ready on time, completely clean, and working perfectly.

Been traveling across the country in a camper van and found out we needed a tire and brakes looked at.. Found Ayers via google search. They were very accommodating and even let us camp in the parking lot knowing that the van was home. Higher priced $$$ than at home but everyone in town we met said they were the best! So I guess you get what you pay for. So far so good

Our Air Conditioner in our Honda Civic needed repair and Ayers had the equipment to fix it. They were very efficient and honest, we were quoted a price but were charged much less. Robert's wife gave us much need rides to and from our house which was really appreciated! Overall we had a very good experience with Ayers and the air conditioner in the car is working perfectly!

I truly cannot praise Ayers and Robert enough - he was so entirely upfront and clear about what was needed for my car (long story short: VW dealership did me dirty and took me for $2k due to their misdiagnosis of electrical issues). With Ayers, I felt confident that I wasn’t being taken advantage of but Robert still made sure to give me every single bit of information and all of the background before giving me the different repair options. It was actually the next best thing to having my Dad take a look at my car - in that I always felt in the loop, never spoke down to, and absolutely never ripped off. I cannot praise this business enough (and I can also promise I was given nothing to post this review). Good people, good business.

All around excellent service and workmanship...all the more important during these trying times.