5
Chapala

I truly cannot praise Ayers and Robert enough - he was so entirely upfront and clear about what was needed for my car (long story short: VW dealership did me dirty and took me for $2k due to their misdiagnosis of electrical issues). With Ayers, I felt confident that I wasn’t being taken advantage of but Robert still made sure to give me every single bit of information and all of the background before giving me the different repair options. It was actually the next best thing to having my Dad take a look at my car - in that I always felt in the loop, never spoke down to, and absolutely never ripped off. I cannot praise this business enough (and I can also promise I was given nothing to post this review). Good people, good business.

Hi Aubrey, Thank you so much for taking the time to leave us this wonderful and thoughtful review! We are honored that you placed your trust in us to service your car. We always go the extra mile for our customers, while being transparent, honest, and reliable. We are extremely grateful for all the kind words and support - it was a pleasure working with you. We are always here for you and your car's needs!

- Chapala
5
Chapala

All around excellent service and workmanship...all the more important during these trying times.

Thank you Michael! Be well, you are a true gentleman! Nikki

- Chapala
5
Chapala

My volvo needed some service and from someone who doesn’t know anything about cars Robert Ayers was very patience with me and Talked step by step thanks my car feels like a new thanks again 😊

Patricia, we truly appreciate you review. Robert wants to make sure you understand the service we are doing and we are glad you like the way the Volvo is running again! Nikki and Robert Ayers

- Chapala
5
Chapala

Professionalism, Punctuality, Quality The people and the service at Ayers are always kind and professional. They diagnose what is needed and present it to me clearly. Thank you.

Thank you Cristina! We truly appreciate your review! It means a lot to us! Robert and Nikki

- Chapala
5
Chapala

Professional and friendly service!

Thank you! Our very 1st client, who would believe it! Be well and safe- Nikki and Robert

- Chapala
5
Chapala

I have demanding high standards. Every service, every repair and every gas fill up is logged in a book I keep in my vehicle. Robert Ayers never fails to meet those standards. He sends reminders and coupons, and is easy to work within my schedule, and my vehicle always comes back to me washed and pretty. Nikki always follows up with a note, and often with a call to make sure everything went well. Robert and his crew prepared my 16 year old Pontiac for a grueling 1,800 mile road trip to the gulf coast of Texas. Overloaded and high in the New Mexico mountains, it never faltered. The Ayers pit crew are the real deal.

Thank you Sam, what a wonder note! I have to tell you we needed that boost! We hope you stay safe in Texas! While a very tough drive, we bet a gorgeous one! Already miss seeing you around town. The very best to your new adventure, Robert and Nikki

- Chapala
5
Chapala

So my License plate light went out. Sp I called Ayers to get a quote and was told 50 tp 60 bucks. Not that is alot... True very true bit tou get quality parts amd service. Now my last review was more then not favorable. I don't how to remove it. So at first I was going to take my car ib first thing Monday morning but then cpme to find out I don't have that much money to spare. So my friend said I could go to autozone and buy a blud.... I did.. And tried to but it in myself. I had trouble doing it. So I went to Ayers and Rob got the light compartment pit as I could not I handed him the new buld me put it in turned the lights on to ensure it worked. and I was good to go. If you need car service go to Ayers

Thank you Nate. I truly appreciate your review! It means a whole lot to Robert and I. Nikki and Robert Ayers

- Chapala
5
Chapala

I joined Ayers Car Care Club and have taken it into them for service twice. They did a great job both times and the car was ready when they said it would be. Even though the second service was a minor one when I picked up my car it had been washed and vacuumed. I was going out of town and the car wash was my next stop, so having it already washed was a nice surprise! I would highly recommend Ayers and their Car Care Club.

Thank you Dan! We think the Ayers Car Care Club is a pretty good deal ! We truly appreciate your kind words! Be safe and well! Nikki and Robert

- Chapala
5
Chapala

Positive: Professionalism I want to preface this by saying that I do not know much about cars... That being said, I would have had to take my car to a mechanic anyways. Robert was very professional and their customer service was exceptional. My car is a Hybrid which I understand many mechanics or car repair places do not work here in Santa Barbara. But they are certified to work on them. Everything is great now, and ultimately I am very pleased with the experience. The follow-up call and thank you card after the service was a great touch.

Hi Adrian, Thank you so much for taking the time to leave us this wonderful review. We are thrilled to hear that you had a wonderful experience with us. It was our pleasure to service your car, and we're glad to hear that everything is great now. Thank you for placing your trust in us - we are grateful for your support. Know that we are always here for you, should your car need service again! Robert and Nikki

- Chapala
5
Chapala

Very friendly and smart staff. They've always given me a lot of care and attention.

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